Mulqueen Sewing & Fabric Centers - Tempe, Arizona

Johnny C.

I am glad I went with this place! I had my eye on a JUKI TL-15 or 18( but not really as price online at other places were tooooooo much). My sister lives In Phoenix and during this trip I WAS going to leave with a juki. I called their other location she said they only had one TL2010 in stock and grinch heart dropped. The hotel I was at was equal distance. The tie breaker was my mom wanted to go to IKEA. So I get to this place and a guy (I forgot his name) said hi as soon as I walked in. At the front door they have these little triangle shaped 1/2 yeard or 1 1/2 yard and Ioved the ones I found. The other lady offered me
Suggestions and joked “I hope you’re buying an Altair” (a HIGH end babylock machine) I said nooo I was looking at the juki TL15. She showed me to the demo and I loved it. The man came back and gave the heart breaking bitter pill to swallow that they just sold the last one. He moved me to the TL18 and let me play and asked how I liked it and I said I LOVED it but it’s out of my price range. He said what’s your price range and worked out a deal of a life time with me. I ended up leave with the TL18 with hope of getting a 2015. I love this machine. And the staff were so wonderful! I have attached the proof I did in fact buy this machine and yes it was a while ago but I STILL love it! I also blurred out me info and the price he gave me which was GOOOOOOD. AO GO ON OVER AND ASK for a demo and quote. You won’t regret it. I want a serger now.

Ms. D.

I am an accomplished quilter and recently visited Mulqueen Sewing & Fabric Centers in Tempe, AZ, hoping to find some notions and backing material. I was also interested in checking out their Long Arm quilting machines, as they have a room filled with them. Unfortunately, my experience was extremely disappointing.

From the moment I walked into the store, I was treated rudely, just as I had been on previous visits. The employees were unwelcoming and acted as if I was invisible. They didn't even look at me, let alone offer any assistance. The man at the store has been confrontational and rude in the past, and the woman is consistently impolite.

I had to ask another customer where to find the 108" wide material, and this kind customer actually walked me over to the area—something an employee should have done. It's baffling how this store remains in business with such poor customer service.

Despite having previously purchased a sewing machine, material, and other notions from this store, I will never return. I even brought my sewing machine in for a tune-up once, but their behavior towards customers is unacceptable. As you can see from the numerous one-star reviews, I am not the only one who has experienced this.

On a positive note, I have used the Mesa store, and they were always nice there. However, based on my experiences at the Tempe location, I strongly advise against supporting this business.

Hailey D.

great experience shopping here, I love buying things in person instead of online and I got a good deal on a trade in. Very nice customer service! Love my new brother sewing machine

Laurie F.

I recently had a fantastic experience at Mulqueen Sewing, Fabric & Vacuum Centers. I own an old White brand sewing machine, purchased for $250 back in 1982. Unsure whether to repair it or buy a new one, I reached out to Mulqueen’s. Mr. Mulqueen promptly replied to my email, inviting me to bring in my machine for a free estimate.

Upon arriving, Brian inspected my sewing machine and informed me it was worth much more than what I had paid. He detailed why repairing it would be a better option than buying a new, cheaper machine, highlighting the superior quality of the all-metal parts in White machines. Brian's extensive knowledge and clear explanations made me feel very comfortable and confident in their service.

The estimated cost for maintenance and possible repairs is about $150, which I found very reasonable. Although the work is yet to be done, the professionalism, expertise, and customer care I experienced at Mulqueen’s were outstanding. They truly know their stuff and make customers feel at ease. Highly recommend!

Aracely B.

Interesting...... look at what I found..

Older women working there seemed to be annoyed to be asked a question I'm willing to spend money if I feel welcomed but you will certainly not feel that walking in

John M.

One star for the nice selection of grunge fabric.

Unfriendly old lady needs to work on her customer skills. Will not return.

Jimmy T.

Went there for the first time in the last month to purchase a smaller rotary blade. For being a small store, it had a quite a few selections. This store is much more modern looking than the other stores. The lighting is bright. Very organized and designed well. I notices that they had some really good prices on used machines. Like 75 percent off. It's pretty impressive. If I ever upgraded, I do plan to purchase it from this store. 🙂

Linda T.

First I had my ancient Kenmore repaired. Price was right, service was timely and the machine works like new.
Then my granddaughter wanted a sewing machine; kind sales person helped me decide what she needed over the phone. My husband was able to stop by and pick up the machine. No upselling, store is clean and staff is helpful. We tried the recommended machine the same afternoon, it is perfect for a beginner.